Housekeeper / Room Attendant
Holiday Inn Express
Job Summary:
The Housekeeper / Room Attendant is responsible for maintaining clean, comfortable, and welcoming guest rooms and hotel areas. This position requires attention to detail, reliability, teamwork, and a commitment to providing excellent guest service.
Key Responsibilities:
- Clean and prepare guest rooms according to hotel standards.
- Make beds and replace sheets, pillowcases, and other linens.
- Clean and sanitize bathrooms, including toilets, showers, sinks, and floors.
- Dust furniture, vacuum carpets, and mop floors.
- Remove trash and replace liners.
- Restock towels, toiletries, coffee supplies, and other guest amenities.
- Report maintenance problems, damaged items, and safety concerns.
- Properly handle lost-and-found items according to hotel procedures.
- Maintain housekeeping carts, equipment, and supply areas in an organized manner.
- Respect guest privacy and provide courteous, professional service.
- Follow hotel sanitation, safety, and cleaning procedures.
- Assist other housekeeping team members when necessary.
Qualifications:
- Previous hotel housekeeping experience preferred but not required.
- Strong attention to cleanliness and detail.
- Ability to work independently and as part of a team.
- Dependable and punctual.
- Ability to perform physical duties such as standing, bending, lifting, pushing, and pulling throughout the shift.
- Availability to work weekends and holidays as scheduled.
Professional Expectations:
Housekeepers are expected to maintain a professional appearance, positive attitude, strong work ethic, and commitment to creating a clean and comfortable experience for every guest.